Refund policy

Dare Vanguard Online Shop: Return, Refund, and Cancellation Policy

Legal Compliance

This policy complies with both the EU Consumer Rights Directive (Directive 2011/83/EU) and U.S. consumer protection regulations to ensure transparency and fairness in all transactions.

EU Compliance

Under the EU Directive, consumers generally have the right to cancel purchases made remotely within 14 days of receipt. However, Article 16(c) explicitly exempts:
"Goods made to the consumer's specifications or clearly personalised."

All Dare Vanguard products qualify under this exemption as they are:

• Custom-Designed: Crafted based on colors, prints, or artwork you choose.
• Made-to-Measure: Tailored to your specified size or unique requirements.

U.S. Compliance

In the United States, consumer protection laws, such as those enforced by the Federal Trade Commission (FTC), allow businesses to define specific return and refund policies, provided they are clear and accessible at the point of purchase.

Dare Vanguard complies by clearly stating:

• Custom and personalized items are exempt from cancellation or return.
  This exemption aligns with U.S. norms for custom-made goods, where products cannot be resold due to their unique nature.

Why Cancellations, Returns, and Exchanges Are Not Possible

At Dare Vanguard, we create personalized, one-of-a-kind products tailored to your preferences. Our items are not mass-produced, meaning:

• They cannot be resold or repurposed.
• Once production begins, cancellations, returns, or exchanges are not feasible.

By placing an order, you acknowledge and accept these terms.

Exceptions

If an item is defective or does not meet the agreed specifications, please contact us immediately. We will work with you to resolve the issue in line with applicable laws.

Questions or Concerns

For further inquiries or assistance regarding this policy, please reach out to our Customer Support Team at: support@daredobetter.com. We’re here to help.